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Complimentary chilled delivery on orders above 400 AED

Privacy Policy

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We collect only what we need to sell you chocolate and get it to your door.

What we collect

  • Your name, email address, phone number and delivery address, so we can take and deliver your order.
  • Your order history, so you can see it again and so we can help if something goes wrong.
  • Basic analytics about how the site is used, if you accept analytics cookies.

What we never collect

We do not see or store your card details. Card payments are handled on our payment provider’s own page, and we receive only a confirmation that payment succeeded.

Who else sees your data

  • Our payment provider, to take payment.
  • Our delivery partner, to bring you your order.
  • Our email provider, to send order confirmations and delivery updates.

We do not sell your data, and we do not share it with advertisers.

How long we keep it

Order records are kept for as long as UAE tax law requires. You can ask us to delete your account at any time; we will remove what we are not legally required to keep.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to us using the details on the contact page and we will reply.

Privacy Policy — LUCILLE